Disclosures
Last Updated: January 2026
Hauser is a brand and service of Hauser OS Inc., operating buyer representation services through Avenida Real Estate Inc., a California-licensed real estate brokerage (CA DRE #02247189). Both Hauser OS Inc. and Avenida Real Estate Inc. are wholly owned subsidiaries of Thoughtful Holdings Inc.
Please read the following disclosures carefully. They provide important information about our business practices, licensing, and obligations to clients and the public.
Licensing Information
Hauser operates as a DBA of Avenida Real Estate Inc., a licensed real estate brokerage in the State of California.
Brokerage License Avenida Real Estate Inc. | CA DRE #02247189
Designated Broker Nick Khoe | CA DRE #01976726
Advisor Dennis Ballere | CA DRE #02110681
Each real estate advisor affiliated with Hauser is individually licensed by the California Department of Real Estate. License numbers are available upon request or may be verified at dre.ca.gov.
Buyer-Only Representation
Hauser exclusively represents buyers. Always.
We do not represent sellers
We do not engage in dual agency
Our advisors' loyalty is to you, the buyer, exclusively
This means we never have a listing agreement with the seller of a property you're buying, and we never represent both sides of a transaction.
Flat Fee Disclosure
Hauser charges a flat fee for buyer representation services. Our fees are not based on a percentage of your purchase price.
Current pricing is displayed on our website. All fee arrangements will be disclosed in writing in your Buyer Representation Agreement prior to engagement.
Unlike traditional commission-based agents, our compensation does not increase when you pay more for a home.
Geographic Service Area
Hauser currently operates in the San Francisco Bay Area, including San Francisco, the Peninsula, South Bay, East Bay, and North Bay.
Our services are not offered outside of California. We are licensed exclusively in the State of California.
Affiliated Business Disclosure
Corporate Structure
Hauser is part of a family of companies under Thoughtful Holdings Inc. ("Thoughtful" or "Parent Company"). The following entities are wholly owned subsidiaries of Thoughtful Holdings Inc.:
Hauser OS Inc. Technology company that develops and operates the Hauser platform, methodology, and buyer intelligence systems. Hauser OS Inc. owns the Hauser brand, technology, and intellectual property.
Avenida Real Estate Inc. Licensed California real estate brokerage (CA DRE #02247189). Avenida holds the real estate licenses under which buyer representation services are provided. Hauser operates as a DBA (doing business as) of Avenida Real Estate Inc. for real estate brokerage activities.
Relationship Between Entities
When you engage Hauser for buyer representation:
Hauser OS Inc. provides the technology platform, due diligence methodology, property intelligence, and scoring systems
Avenida Real Estate Inc. provides the licensed real estate brokerage services, including offer preparation, negotiation, and transaction management
Both entities share information as necessary to deliver integrated services
Your Buyer Representation Agreement is with Avenida Real Estate Inc., the licensed brokerage. Platform and technology services are provided by Hauser OS Inc.
RESPA Disclosure
Because Hauser OS Inc. and Avenida Real Estate Inc. are affiliated companies under common ownership, we are required to disclose this relationship under the Real Estate Settlement Procedures Act (RESPA).
You are NOT required to use any affiliated service as a condition of your transaction. You are free to shop for and select any service provider of your choice. Your decision to use or not use an affiliated service will not affect the quality of services provided to you or the terms of your transaction.
Future Affiliated Services
Thoughtful Holdings Inc. may add additional affiliated service providers in the future. Any new affiliated business arrangements will be disclosed to you in writing before you are referred to such services, in accordance with RESPA requirements.
Technology and Property Intelligence Disclaimer
Hauser uses proprietary technology and methodology to aggregate, analyze, and present property information from multiple sources. Our platform is designed to assist your decision-making—not replace professional judgment or independent verification.
Data Sources
Our platform aggregates data from various third-party sources, which may include:
Multiple Listing Service (MLS) data
Property inspection reports
Public records and permit history
Environmental and hazard databases
Neighborhood and location data providers
Other third-party data sources
We do not independently verify third-party data. Information is provided as received from these sources. Each data provider has its own terms, limitations, and accuracy standards.
No Professional Advice
Our platform and analysis do not constitute:
Legal advice
Financial or investment advice
Tax advice
Appraisal or valuation
Home inspection or engineering assessment
Insurance advice
Any other professional advice requiring licensure
You should consult qualified professionals for advice in these areas.
Informational Purposes Only
All property intelligence, scoring, analysis, and recommendations provided through our platform are for informational and educational purposes only. Our analysis is intended to help you ask better questions—not to provide definitive answers.
No Warranties
We provide property intelligence on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:
Accuracy, completeness, or reliability of any data or analysis
Fitness for any particular purpose
The condition of any property
The accuracy of any inspection report or third-party data
Future performance or value of any property
Independent Verification Required
You are responsible for independently verifying all information material to your purchase decision. This includes but is not limited to:
Physical condition of the property
Permit history and compliance
Title and legal encumbrances
Environmental conditions
Neighborhood factors
Financial projections or estimates
Point-in-Time Analysis
Our analysis reflects data available at the time of processing. Property conditions, market factors, and data sources change. Analysis is not continuously updated unless you request a new report.
Limitation of Liability
To the maximum extent permitted by law, Hauser shall not be liable for any decisions made or actions taken based on information provided through our platform. See our Terms of Service for complete limitation of liability provisions.
Patent Pending
Hauser's methodology and systems are proprietary. Patent pending.
Equal Housing Opportunity
Hauser and Avenida Real Estate Inc. are Equal Housing Opportunity providers. We fully support the principles of the Fair Housing Act and the California Fair Employment and Housing Act.
We do not discriminate against any person based on race, color, religion, sex (including gender, gender identity, and gender expression), sexual orientation, marital status, national origin, ancestry, familial status, disability, veteran status, source of income, or any other characteristic protected under federal, state, or local law.
If you believe you have experienced housing discrimination, contact the California Civil Rights Department at calcivilrights.ca.gov.
Advertising and Marketing Disclaimer
Information, images, or videos displayed on our website or marketing materials are for informational purposes only and should not be relied upon as guarantees or warranties.
Properties are subject to prior sale, price changes, or withdrawal without notice
All property details should be independently verified
Errors and Omissions
While we strive for accuracy, errors or omissions may occur.
Hauser is not responsible for typographical errors, inaccuracies, or misstatements
All information should be independently verified before making decisions
California Consumer Privacy Act (CCPA)
We do not sell your personal information. Ever.
Any sharing of your information with third parties is opt-in only and requires your explicit consent.
California residents have the right to:
Request access to personal information we have collected
Request deletion of personal information we hold
Opt out of the sale of personal information (we do not sell, but you can confirm this in writing)
Contact ccpa@hauserhq.com to exercise these rights. For details, see our Privacy Policy.
Notice of Copyright Infringement (DMCA)
We respect intellectual property rights and comply with the Digital Millennium Copyright Act. If you believe content on our website infringes your copyright, submit a written notice including:
Description of the copyrighted work
Identification of the infringing material and its location
Your contact information
Statement of good faith belief the use is unauthorized
Statement that the information is accurate and you are authorized to act
Physical or electronic signature
Submit notices to:
Hauser OS Inc. Email: legal@hauserhq.com
Contact Us
For questions about these disclosures:
Hauser OS Inc. Email: legal@hauserhq.com
For real estate licensing inquiries: Avenida Real Estate Inc. CA DRE #02247189