Terms of Use

Last Updated: March 20, 2025

Acceptance of Terms
Welcome to Hauser. These Terms of Use ("Terms") constitute a legally binding agreement between you and Hauser OS Inc., a wholly owned subsidiary of Thoughtful Holdings Inc. ("Hauser," "we," "our," or "us") governing your access to and use of the website located at hauserhq.com, our mobile applications, and all related services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

We reserve the right to modify these Terms at any time. All changes are effective immediately when posted and apply to all access to and use of the Services thereafter. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.

Eligibility

You must be at least 18 years of age to access or use our Services. By accessing or using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

Account Registration

To access certain features of the Services, you may need to register for an account. When you register, you agree to:

1. Provide accurate, current, and complete information about yourself as prompted by the registration form.
2. Maintain and promptly update your account information to keep it accurate, current, and complete.
3. Keep your account credentials secure and confidential.
4. Immediately notify us of any unauthorized use of your account or any other breach of security.

You are solely responsible for all activities that occur under your account. We reserve the right to suspend or terminate your account if any information provided during registration or thereafter proves to be inaccurate, incomplete, or otherwise in violation of these Terms.

Subscription Services

Subscription Plans
We offer various subscription plans for our Services. The features and pricing of each plan are described on our website or within our application.

Free Trial
We may offer a free trial period for certain subscription plans. If you do not cancel before the end of the trial period, your subscription will automatically convert to a paid subscription, and you will be charged the applicable subscription fee.

Billing and Cancellation
By providing your payment information, you authorize us to charge the applicable subscription fees to your payment method. Subscription fees are billed in advance on a recurring basis, depending on the billing cycle of your chosen plan.

You may cancel your subscription at any time by logging into your account or contacting us. For enterprise subscriptions, a 30-day notice may be required for cancellation. Upon cancellation, your subscription will remain active until the end of your current billing period, and you will not receive a refund for any unused portion of your subscription.

Subscription Changes
We reserve the right to change our subscription plans, pricing, and billing methods at any time. We will provide notice of any material changes to our subscription terms before they take effect.

User Content

Your Content
You retain all rights to the content you submit, post, or display on or through the Services ("User Content"). By submitting User Content to the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with providing and promoting the Services.

Content Restrictions
You agree not to submit, post, or transmit any User Content that:
- Violates any applicable law or regulation.
- Infringes the intellectual property rights or other rights of any third party.
- Contains false, misleading, defamatory, obscene, offensive, or harassing content.
- Contains viruses, malware, or other harmful code.Interferes with or disrupts the operation of the Services.
- Violates these Terms or any other policy posted on the Services.

We reserve the right, but not the obligation, to review, monitor, and remove User Content at our sole discretion.

Intellectual Property Rights

Our Intellectual Property
The Services, including all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection, arrangement, and look and feel), are owned by Hauser, our licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial purposes.

Restrictions
You may not:
- Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as permitted by these Terms.
- Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
- Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Services.
- Access or use the Services for any commercial purpose or for the benefit of any third party.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services or any server, computer, or database connected to the Services.
- Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.
- Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

Third-Party Services and Content

Third-Party Services
The Services may contain links to third-party websites, applications, or services ("Third-Party Services"). These links are provided solely as a convenience to you and do not constitute an endorsement or recommendation by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any Third-Party Services.

Third-Party Content
he Services may display content from third parties, including property data, market information, and service provider information ("Third-Party Content"). We do not guarantee the accuracy, completeness, or usefulness of this Third-Party Content, and we are not responsible for any loss or damage caused by your reliance on such content.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICES IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL HAUSER, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless Hauser, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including your User Content, any use of the Services' content, services, and products other than as expressly authorized in these Terms.

Governing Law and Jurisdiction

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of California, in each case located in San Diego County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Arbitration

Agreement to Arbitrate
You and Hauser agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

Arbitration Procedures
he arbitration will be conducted by JAMS under its applicable rules and procedures in effect at the time the arbitration is initiated, excluding any rules or procedures governing or permitting class actions. The arbitration shall take place in San Diego County, California, unless we both agree to another location. The arbitrator shall have the authority to grant any remedies that would be available in court under the applicable law.

Class Action Waiver
YOU AND HAUSER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Opt-Out
You have the right to opt-out of the arbitration agreement by notifying us in writing within 30 days of the date you first accepted these Terms by sending an email to legal@hauserhq.com with the subject line "Arbitration Opt-Out."

Termination

Termination by You
You may terminate your account at any time by following the instructions on the Services or by contacting us at legal@hauserhq.com.

Termination by Hauser
We may terminate or suspend your account and your access to the Services, in whole or in part, at our sole discretion, for any reason, without notice, and without liability to you. Upon termination, your right to use the Services will immediately cease, and all provisions of these Terms that should survive termination shall survive, including ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions.

General Provisions

Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and Hauser regarding your use of the Services.

Waiver and Severability
No waiver by Hauser of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Hauser to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without Hauser's prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. Hauser may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

Notices
All notices provided by you to us must be sent to legal@hauserhq.com. All notices provided by us to you may be posted on the Services or sent to the email address specified in your account.

Contact Us

If you have any questions about these Terms, please contact us at:

Hauser OS Inc.
Email: legal@hauserhq.com